/* ═══════════════════════════════════════════════════════
   Widget Julie — Chat CRM Kayliss
   ═══════════════════════════════════════════════════════ */

:root {
  --julie-primary: #0080ff;
  --julie-primary-hover: #006fe0;
  --julie-surface: #ffffff;
  --julie-bg: #f7fafc;
  --julie-border: #d8e1ec;
  --julie-ink: #102033;
  --julie-muted: #64748b;
  --julie-bubble-user: #0080ff;
  --julie-bubble-julie: #eef4fb;
  --julie-shadow: 0 8px 32px rgba(16, 32, 51, 0.18);
  --julie-radius: 12px;
}

/* ─── Bouton flottant ─── */

.julie-fab {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 9998;
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: var(--julie-primary);
  color: #fff;
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: var(--julie-shadow);
  transition: transform 0.2s, background 0.2s, box-shadow 0.2s;
}

.julie-fab:hover {
  background: var(--julie-primary-hover);
  transform: scale(1.08);
  box-shadow: 0 12px 40px rgba(0, 128, 255, 0.35);
}

.julie-fab svg {
  width: 24px;
  height: 24px;
  transition: transform 0.25s;
}

.julie-fab.active svg {
  transform: rotate(180deg);
}

/* Badge non-lu */
.julie-fab .julie-badge {
  position: absolute;
  top: -2px;
  right: -2px;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: #dc2626;
  color: #fff;
  font-size: 10px;
  font-weight: 700;
  display: none;
  align-items: center;
  justify-content: center;
  border: 2px solid #fff;
}
.julie-fab .julie-badge.visible { display: flex; }

/* ─── Panneau chat ─── */

.julie-panel {
  position: fixed;
  bottom: 92px;
  right: 24px;
  z-index: 9999;
  width: 400px;
  height: 540px;
  max-width: calc(100vw - 48px);
  max-height: calc(100vh - 120px);
  background: var(--julie-surface);
  border-radius: var(--julie-radius);
  box-shadow: var(--julie-shadow);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  transform: translateY(16px) scale(0.95);
  opacity: 0;
  pointer-events: none;
  transition: transform 0.25s ease, opacity 0.25s ease;
  border: 1px solid var(--julie-border);
}

.julie-panel.open {
  transform: translateY(0) scale(1);
  opacity: 1;
  pointer-events: auto;
}

/* ─── Header ─── */

.julie-header {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 14px 18px;
  background: var(--julie-primary);
  color: #fff;
  flex-shrink: 0;
}

.julie-avatar {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: rgba(255,255,255,0.2);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 18px;
  font-weight: 700;
  flex-shrink: 0;
}

.julie-header-info {
  flex: 1;
  min-width: 0;
}

.julie-header-name {
  font-weight: 700;
  font-size: 15px;
  line-height: 1.2;
}

.julie-header-status {
  font-size: 12px;
  opacity: 0.8;
  display: flex;
  align-items: center;
  gap: 4px;
}

.julie-header-status::before {
  content: "";
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #22c55e;
  flex-shrink: 0;
}

.julie-header-close {
  width: 32px;
  height: 32px;
  border-radius: 8px;
  border: none;
  background: rgba(255,255,255,0.15);
  color: #fff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 18px;
  transition: background 0.15s;
  flex-shrink: 0;
}

.julie-header-close:hover {
  background: rgba(255,255,255,0.25);
}

/* ─── Messages ─── */

.julie-messages {
  flex: 1;
  overflow-y: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  background: var(--julie-bg);
  scroll-behavior: smooth;
}

.julie-empty {
  color: var(--julie-muted);
  text-align: center;
  margin: auto;
  font-size: 13px;
  line-height: 1.6;
}

.julie-empty strong {
  color: var(--julie-ink);
}

.julie-message {
  max-width: 85%;
  padding: 10px 14px;
  border-radius: 14px;
  font-size: 13.5px;
  line-height: 1.55;
  word-wrap: break-word;
  animation: julieMsgIn 0.3s ease;
}

@keyframes julieMsgIn {
  from { opacity: 0; transform: translateY(8px); }
  to   { opacity: 1; transform: translateY(0); }
}

.julie-message.user {
  align-self: flex-end;
  background: var(--julie-bubble-user);
  color: #fff;
  border-bottom-right-radius: 4px;
}

.julie-message.julie {
  align-self: flex-start;
  background: var(--julie-bubble-julie);
  color: var(--julie-ink);
  border-bottom-left-radius: 4px;
}

.julie-message.error {
  align-self: flex-start;
  background: #fdeaea;
  color: #991b1b;
  border: 1px solid #fecaca;
}

/* ─── Markdown dans les messages Julie ─── */

.julie-message.julie h3 {
  margin: 12px 0 6px;
  font-size: 14px;
  font-weight: 700;
  color: #102033;
}
.julie-message.julie h3:first-child { margin-top: 0; }

.julie-message.julie strong {
  font-weight: 700;
  color: #102033;
}

.julie-message.julie em {
  font-style: italic;
  color: #475569;
}

.julie-message.julie code {
  background: #e2e8f0;
  padding: 1px 5px;
  border-radius: 3px;
  font-size: 12px;
  font-family: 'SF Mono', 'Fira Code', monospace;
  color: #0080ff;
}

.julie-message.julie ul {
  margin: 6px 0;
  padding-left: 18px;
  list-style: disc;
}
.julie-message.julie ul li {
  margin-bottom: 3px;
  line-height: 1.5;
}

.julie-message.julie hr {
  border: none;
  border-top: 1px solid #d8e1ec;
  margin: 10px 0;
}

.julie-message.julie p {
  margin: 4px 0;
  line-height: 1.55;
}
.julie-message.julie p:first-child { margin-top: 0; }
.julie-message.julie p:last-child { margin-bottom: 0; }

.julie-message.julie table {
  width: 100%;
  border-collapse: collapse;
  margin: 8px 0;
  font-size: 12px;
}
.julie-message.julie table th,
.julie-message.julie table td {
  padding: 6px 8px;
  border: 1px solid #d8e1ec;
  text-align: left;
}
.julie-message.julie table th {
  background: #eef4fb;
  font-weight: 700;
  color: #102033;
}
.julie-message.julie table td {
  color: #334155;
}
.julie-message.julie a {
  color: #0080ff;
  text-decoration: underline;
}

/* ─── Bulle de frappe ─── */

.julie-typing {
  align-self: flex-start;
  background: var(--julie-bubble-julie);
  border-radius: 14px;
  border-bottom-left-radius: 4px;
  padding: 14px 18px;
  display: none;
  gap: 4px;
}

.julie-typing.active { display: flex; }

.julie-typing .dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--julie-muted);
  animation: julieDot 1.4s ease-in-out infinite both;
}

.julie-typing .dot:nth-child(1) { animation-delay: 0s; }
.julie-typing .dot:nth-child(2) { animation-delay: 0.2s; }
.julie-typing .dot:nth-child(3) { animation-delay: 0.4s; }

@keyframes julieDot {
  0%, 60%, 100% { transform: translateY(0); opacity: 0.4; }
  30% { transform: translateY(-8px); opacity: 1; }
}

/* ─── Input ─── */

.julie-input-area {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 12px 16px;
  border-top: 1px solid var(--julie-border);
  background: var(--julie-surface);
  flex-shrink: 0;
}

.julie-input-area input {
  flex: 1;
  border: 1px solid var(--julie-border);
  border-radius: 20px;
  padding: 8px 16px;
  font-size: 13.5px;
  outline: none;
  transition: border-color 0.15s;
  background: var(--julie-bg);
  color: var(--julie-ink);
}

.julie-input-area input:focus {
  border-color: var(--julie-primary);
  box-shadow: 0 0 0 3px rgba(0,128,255,0.1);
}

.julie-send-btn {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  border: none;
  background: var(--julie-primary);
  color: #fff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: background 0.15s, transform 0.15s;
}

.julie-send-btn:hover { background: var(--julie-primary-hover); }
.julie-send-btn:active { transform: scale(0.93); }
.julie-send-btn:disabled {
  background: var(--julie-border);
  cursor: not-allowed;
}

/* ─── Quick actions ─── */

.julie-quick-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  padding: 0 16px 8px;
  background: var(--julie-surface);
  flex-shrink: 0;
}

.julie-quick-action {
  font-size: 11.5px;
  padding: 5px 12px;
  border-radius: 14px;
  border: 1px solid var(--julie-border);
  background: var(--julie-bg);
  color: var(--julie-muted);
  cursor: pointer;
  transition: all 0.15s;
  white-space: nowrap;
}

.julie-quick-action:hover {
  background: var(--julie-bubble-julie);
  color: var(--julie-primary);
  border-color: var(--julie-primary);
}

/* ─── Responsive ─── */

@media (max-width: 480px) {
  .julie-panel {
    right: 8px;
    bottom: 80px;
    width: calc(100vw - 16px);
    height: 480px;
  }
  .julie-fab {
    right: 12px;
    bottom: 16px;
  }
}